Managed IT
Everything in a plan is also in the plans to its right.
| What you get | Lite | Standard | Prime |
|---|---|---|---|
| Support | |||
| Unlimited remote support | Not included | ✓ | ✓ |
| A named account manager | Not included | ✓ | ✓ |
| Quarterly business reviews | Not included | ✓ | ✓ |
| Onsite support | Not included | Not included | ✓ |
| Priority support | Not included | Not included | ✓ |
| A ticket portal | Not included | Not included | ✓ |
| Devices and Microsoft 365 | |||
| Microsoft 365 backup | ✓ | ✓ | ✓ |
| 24/7 monitoring | ✓ | ✓ | ✓ |
| Automatic patching and updates | ✓ | ✓ | ✓ |
| Remote setup of new devices | ✓ | ✓ | ✓ |
| Device management, up to 3 devices per user | Not included | ✓ | ✓ |
| Microsoft 365 management | Not included | ✓ | ✓ |
| Setting up and removing staff | Not included | ✓ | ✓ |
| Network management | Not included | ✓ | ✓ |
| Email signatures and printer support | Not included | ✓ | ✓ |
| Conference room support | Not included | Not included | ✓ |
| Security | |||
| Endpoint detection and response on every device | ✓ | ✓ | ✓ |
| Mail filtering | Not included | Not included | ✓ |
| A password manager for your team | Not included | Not included | ✓ |
| Vulnerability scanning | Not included | Not included | ✓ |
| Staff phishing tests and training | Not included | Not included | ✓ |
| Application control | Not included | Not included | ✓ |
| An internal penetration test each year | Not included | Not included | ✓ |
| Security workshops | Not included | Not included | ✓ |
| Planning | |||
| Technology roadmap and planning | Not included | Not included | ✓ |
| Technology compliance tracking | Not included | Not included | ✓ |
Lite
Devices and Microsoft 365
- Microsoft 365 backup
- 24/7 monitoring
- Automatic patching and updates
- Remote setup of new devices
Security
- Endpoint detection and response on every device
Standard
Everything in Lite, plus:
Support
- Unlimited remote support
- A named account manager
- Quarterly business reviews
Devices and Microsoft 365
- Device management, up to 3 devices per user
- Microsoft 365 management
- Setting up and removing staff
- Network management
- Email signatures and printer support
Prime
Everything in Standard, plus:
Support
- Onsite support
- Priority support
- A ticket portal
Devices and Microsoft 365
- Conference room support
Security
- Mail filtering
- A password manager for your team
- Vulnerability scanning
- Staff phishing tests and training
- Application control
- An internal penetration test each year
- Security workshops
Planning
- Technology roadmap and planning
- Technology compliance tracking
Get in touch
Book a time with the team, or call us on 0800 646 994.
