Ohnyx IT Plans
| Service | Ohnyx Lite | Ohnyx Standard | Ohnyx Prime |
|---|---|---|---|
| Business Support | |||
| Onsite Business Reviews | ✓ | ✓ | |
| Dedicated Account Manager | ✓ | ✓ | |
| Priority Support | ✓ | ||
| Usage and Product Reporting | ✓ | ||
| Feedback and Roadmap Planning | ✓ | ||
| Asset and Inventory Management | ✓ | ||
| Unlimited Remote Support | T&M | ✓ | ✓ |
| Unlimited Onsite Support | T&M | T&M | ✓ |
| Endpoint Device Support | |||
| Laptop/Workstation Profile Setup | ✓ | ✓ | |
| Patching and Device Health Monitoring | ✓ | ✓ | ✓ |
| Streamline Onboarding/Offboarding Employees | ✓ | ||
| Warranty Claim Processing | T&M | ✓ | ✓ |
| Mobile Phone Support | |||
| Support with Microsoft 365 App Setup on Phones | ✓ | ✓ | |
| Mobile Device Management | ✓ | ||
| Server Support | |||
| Server Patching and Maintenance | ✓ | ✓ | |
| Line of Business Application Support | ✓ | ✓ | |
| BCDR Planning and Testing | ✓ | ||
| Warranty Claim Processing | T&M | ✓ | ✓ |
| Network Support | |||
| Router Management | ✓ | ✓ | |
| Firewall Management | ✓ | ✓ | |
| Wifi Management | ✓ | ✓ | |
| Router and Access Point Patching and Monitoring | ✓ | ✓ | |
| Security | |||
| Laptop/Workstation Anti-virus | ✓ | ✓ | |
| Microsoft 365 User Backups | ✓ | ✓ | ✓ |
| Dark Web Monitoring | ✓ | ||
| Simulated Phishing Attack | ✓ | ||
| Vulnerability Scan | ✓ | ||
| Cyber Security Awareness Workshop | ✓ | ✓ | |
| Roll out our Best Practice Security Policies | ✓ | ✓ | |
| Microsoft 365 | |||
| Manage Licenses | ✓ | ✓ | ✓ |
| Manage User Accounts | ✓ | ✓ | ✓ |
| Administrate Microsoft 365 Apps (Word, Excel, SharePoint, Teams etc) | ✓ | ✓ | ✓ |
| Administrate Microsoft Azure Cloud Services | ✓ | ✓ | |
| Centralized Email Signatures | ✓ | ✓ | |
| Printers | |||
| Support and Management | ✓ | ✓ | |
| Other | |||
| Domain Hosting (Domains Charged Separately) | ✓ | ✓ | ✓ |
| DNS Record Hosting | ✓ | ✓ | ✓ |
| Conference Room Support | ✓ | ||
| Technology Compliance Tracking | ✓ | ||
| Ticket Portal | ✓ | ||
| Training/Technology Workshop | ✓ |
We rely on the right Microsoft licensing to be able to manage your core business operations. This can be discussed with [email protected] or your account manager.
Microsoft licensing is charged separately.